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Terms & Conditions

Legal Disclaimer
Terms & Conditions
Effective Date: 1st August 2025
Last Updated: 1st August 2025 


1. Introduction


These Terms & Conditions (“Terms”) govern your use of the services offered by Lisa Bailey Wellness including yoga classes, life coaching sessions, workshops, corporate wellness programs, retreats, online courses, and any related products or services (“Services”).  By participating in our Services, you agree to be bound by these Terms.
Lisa Bailey Wellness is a small independent Wellness business offering group yoga classes, private sessions, Life Coaching and Corporate Wellbeing Services.  Our teacher is accredited by the British Wheel of Yoga, PG Certificate Barefoot Coach, insured with public liability cover, and trained in First Aid and Fire Safety and is a Mental Health First Aider. 
By booking or attending a yoga class, booking or attending a Life Coaching Session, booking one of our Corporate Wellbeing Services or using this website, you agree to the following Terms and Conditions. Please read them carefully.
 

2. Eligibility


You must be at least 16 years old to purchase or participate in our Services, or have written consent from a parent or legal guardian if under 16.
You agree to provide accurate and complete information when registering.

 

3. Health & Safety Disclaimer


3.1    Yoga & Wellness Activities: 
Yoga is widely recognised as a safe and beneficial form of exercise. However, as with any physical activity, yoga, breathwork, meditation, and physical exercises carry inherent risks, including physical injury.  To support your safety, all students are required to complete a health questionnaire before attending their first class.   You are responsible for ensuring you are physically and mentally fit to participate.
You agree to inform your instructor/coach of any medical conditions, injuries, or limitations before participating in each class and take responsibility for your own body and limitations.  And practise mindfully and choose variations that suit your ability and condition.
Important: We reserve the right to decline a student’s participation in class if we believe it may put their health at risk, or if their needs fall outside our scope of training. In such cases, we will always aim to refer you to a more suitably qualified teacher.
Please note that we are not medical professionals and do not offer medical advice or treatment. Our role is to guide safe practice, offering options and adaptations, but students attend and practise at their own risk. Lisa Bailey Wellness cannot accept liability for any injuries or conditions that may occur during or after classes, whether in person or online.   Always consult a physician before starting any new wellness, fitness, or coaching program, especially if you have existing health conditions, injuries, or are pregnant.
3.2    Life Coaching
Coaching is not therapy, mental health counselling, or medical advice. It is a process to
support personal and professional development.

3.3     Corporate Wellness Programs
Corporate wellness services may be provided at client workplaces, off-site venues, or online. The client (employer) is responsible for:
•    Ensuring a safe environment for sessions.
•    Informing participants of these Terms & Conditions.
•    Providing adequate notice for cancellations (see Section 6).

 

4. Behaviour and Conduct


We expect all students to treat each other, the teacher, and the practice space with kindness and respect.  Disruptive, disrespectful, or inappropriate behaviour will not be tolerated and may result in you being asked to leave a class, session or workshop, with no refund given.


5. Payment Terms


•    Fees: Prices for Services will be stated on our website, in proposals, or in service agreements.
•    Payment: Payment is due in full before the start of any session, program, or package unless otherwise agreed in writing.
•    Packages: Package sessions must be used within the specified validity period. Unused sessions after the expiration date are non-refundable.


6. Cancellations & Rescheduling


All bookings are non-refundable.
Individual Clients:

  • Cancellations made 24 hours or more before the session: no charge, session may be rescheduled.

  • Cancellations made less than 24 hours before the session: full fee applies.

Corporate Clients:

  • Cancellations made 72 hours or more before scheduled service: no charge.

  • Cancellations made less than 72 hours before scheduled service: 50% of agreed fee will be charged

Please be on time for your class, workshop or coaching session. Late arrivals may not be admitted once the class has started to maintain a safe and respectful environment for all.
We reserve the right to reschedule or cancel sessions due to instructor illness, emergencies, or events beyond our control.
 

7. Refund Policy


•    Refunds will only be given where required by law.
•    No refunds are provided for change of mind or unused services unless otherwise stated in writing.

 

8. Online & Digital Services


•    Access to online content (e.g., recorded classes, courses) is for personal use only and may not be shared, copied, or redistributed without written permission.
•    We are not responsible for internet connectivity issues on your side.

 

9. Intellectual Property


All content on this website (including class material, video recordings, text, and images) is the intellectual property of Lisa Bailey Wellness unless stated otherwise. It must not be copied, shared, or reproduced without permission.

 

10. Limitation of Liability


To the fullest extent permitted by law:
•    We are not liable for any injury, loss, or damage arising from participation in our Services.
•    You release and discharge us, our instructors, and contractors from all claims or causes of action, known or unknown, arising from participation.
•    For corporate clients, the employer assumes responsibility for workplace-related risks during on-site sessions.


11. Indemnity


You agree to indemnify and hold harmless Lisa Bailey Wellness and its staff from any claims, damages, or expenses arising from your participation in the Services.
The information contained in or made available through our sites (including but not limited to information contained on videos, discussion forums, blog comments, on coaching calls, webinars, downloads, in emails, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, or legal matters.
Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of the Sites, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.


12. Privacy Policy


Your personal information will be handled in accordance with our Privacy Policy, which explains how we collect, use, and store your data.
 

13. Governing Law


These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of that region.
 

14. Amendments


We reserve the right to update or modify these Terms at any time. Changes will be posted on our website and apply to future Services.
Contact Us:  For questions about these Terms, contact Lisa Bailey Wellness at lisa_bailey40@hotmail.com or by phone at 07974 081817. 
 

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